FAQ

CSGO Accelerator provides comprehensive router configuration guides, supporting popular firmware such as Asus (Asuswrt-Merlin), Netgear, Linksys, and OpenWrt. Configuration steps typically include: 1) Logging into the router management interface; 2) Entering acceleration client settings; 3) Importing the configuration file provided by CSGO Accelerator; 4) Entering your CSGO Accelerator account credentials. Once configured, all devices connected to that router's WiFi will automatically receive accelerator protection without needing to install clients on each device.

Yes, CSGO Accelerator is specifically optimized for streaming performance. Our high-speed nodes can smoothly play 4K ultra HD video content. CSGO Accelerator regularly updates its server IP pool to ensure a stable streaming experience. However, please note that CSGO Accelerator does not encourage users to violate any streaming platform's terms of service.

Thanks to the efficient design of the WireGuard protocol, CSGO Accelerator has minimal impact on internet speed. In most cases, speed loss does not exceed 5-10% of the original bandwidth. In some situations, if your ISP throttles certain traffic (like video streaming or P2P), using CSGO Accelerator may even improve speed as the encrypted connection prevents the ISP from deep packet inspection (DPI) and traffic identification.

Yes, the Lightning Version of CSGO Accelerator allows up to 6 simultaneous online devices, while the Flagship Version supports up to 10 devices. This means you can use accelerator protection on your phone, computer, tablet, smart TV, and other devices at the same time without any extra fees. For protecting more devices, it is recommended to configure CSGO Accelerator on your router, which will protect all household devices with a single setup.

Public WiFi is a high-risk environment for data theft by hackers. Once connected to CSGO Accelerator, all your internet traffic is routed through an AES-256 encrypted connection, making it unreadable even if someone performs a man-in-the-middle attack or sniffing on the same WiFi network. CSGO Accelerator also offers an automatic connection feature: when an unsafe WiFi network is detected, it will automatically activate accelerator protection.

Yes, CSGO Accelerator's zero-log policy has been independently verified by the internationally recognized security auditing firm Cure53. The audit team conducted a comprehensive examination of CSGO Accelerator's server infrastructure, codebase, and operational processes, confirming that CSGO Accelerator does not log any data that could identify users. The complete audit report is publicly accessible on the CSGO Accelerator official website.

Yes, CSGO Accelerator offers a native command-line client for Linux, supporting Ubuntu 18.04+, Debian 10+, Fedora 33+, CentOS 8+, Arch Linux, and other popular distributions. Installation methods include one-click installs via APT/YUM repositories, as well as manual installation of .deb or .rpm packages. The Linux client supports all core functionalities, including the WireGuard protocol, split routing, and the kill switch.

Yes, the Flagship Version of CSGO Accelerator includes an exclusive static IP address. Static IPs are particularly useful for scenarios such as remote access to company networks or NAS, running online services requiring a fixed IP, and avoiding captcha challenges triggered by frequent IP changes. The static IP is exclusively assigned to you and will not be shared.

CSGO Accelerator has a robust leak protection mechanism built-in: DNS leak protection ensures that all DNS queries are resolved through encrypted connections; WebRTC leak protection prevents browsers from exposing the real IP through WebRTC interfaces; and IPv6 leak protection ensures IPv6 traffic is also safeguarded. You can test your protection status at any time using the built-in leak testing tool in the CSGO Accelerator client or by visiting third-party detection websites.

CSGO Accelerator's self-developed obfuscation protocol disguises accelerator traffic as regular HTTPS traffic, effectively countering deep packet inspection (DPI) technology. In environments with strict network restrictions, CSGO Accelerator's obfuscation mode can help users keep a stable connection to a free internet. However, CSGO Accelerator advocates responsible use of accelerators in compliance with local laws and regulations.

CSGO Accelerator supports various secure payment methods, including Visa/Mastercard international credit and debit cards, PayPal, Alipay, WeChat Pay, and cryptocurrencies (such as Bitcoin, Ethereum, etc.). Choosing cryptocurrency payments can offer additional anonymity. All payment channels are processed through PCI DSS-compliant secure gateways to ensure your payment information is safe.

CSGO Accelerator has deployed over 3000 servers in more than 80 countries and regions worldwide. Key coverage areas include North America (over 30 cities in the US, 5 cities in Canada), Europe (25 countries including the UK, Germany, France, Netherlands, Switzerland), Asia-Pacific (15 countries including Japan, South Korea, Singapore, Australia, India), South America (Brazil, Argentina, Chile), and the Middle East and Africa (UAE, South Africa, Turkey).

Yes, CSGO Accelerator offers extensions for Chrome and Firefox. The browser extension runs lightweight, encrypting only the traffic within the browser (not affecting other applications). It is particularly suitable for scenarios requiring quick IP location switches, such as cross-border shopping comparisons. The browser extension also includes built-in WebRTC leak protection and ad-blocking features.

CSGO Accelerator provides multiple customer service channels: 1) 24/7 live chat — visit the CSGO Accelerator official website to chat with customer service in real time, with an average response time of not exceeding 2 minutes; 2) Email support — send an email to support@vpnjs.net, usually answered within 24 hours; 3) Help center — featuring hundreds of detailed tutorials and troubleshooting guides. Our customer service team supports services in both Chinese and English.

CSGO Accelerator's Lightning and Flagship Versions come with built-in ad-blocking and malicious site protection. This feature operates at the DNS level, maintaining a domain blacklist with over 1 million rules to block the loading of ad trackers, malware domains, and phishing sites during DNS resolution. This method is more effective than traditional browser ad-blocking plugins as it prevents unwanted connection requests at the network layer.